Please read this privacy policy that explains how we use and protect your personal information. We are the “controller” of the information we process, unless otherwise stated.

1. Contact Details

If you have any queries or requests about this privacy policy or how we handle your information more generally, you can get in touch by contacting us at [email protected].

2. How We Collect Your Information

We collect your information when you interact with us or use our services, such as when you use our Sites to place an order. We also analyze how visitors use our Sites to help improve our services and optimize the customer experience.

3. Information We Collect From You

As part of our commitment to the privacy of our customers and visitors to our Sites, we want to be clear about the types of information we collect from you.

4. Use Of Your Information

We will only process your information if there is a reason for doing so, and if that reason is permitted by law.

5. 2Eat For Business

We may process your information to determine if you might be interested in our 2Eat for Business service, and if your employer signs up for this service, we will make it available to you.

6. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. For more information about the cookies we use, and how to manage your cookie preferences, please see our Cookie Policy.

7. Marketing

Where you have given your consent or where we have a legitimate interest in doing so (and are permitted by law), we will use your information to inform you about our other products, services, or 2Eat initiatives that may interest you. We may contact you by email, post, phone, push notifications, or in-app messages.

We also use online advertising to keep you updated on our offerings and to help you discover our products.

8. Automated Decisions

We perform fraud checks on all customers to ensure:

  • That our services are correctly delivered and paid for;
  • That our customers are protected from fraudulent transactions on their payment cards.

9. Retention Of Your Information

We will only retain your information for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. In case of a complaint or the prospect of litigation, we may retain your information for a longer period.

10. Sharing Your Information

The information we collect about you is transferred to and stored on our servers located within the EU. We are careful and transparent about who else your information is shared with.

11. Security

We adopt robust technologies and policies to protect your information from being accidentally lost, used or accessed without authorization, altered, or disclosed.

12. Your Rights

Under certain circumstances, you have rights under data protection law in relation to the information we hold about you.

13. Changes To Our Privacy Policy

We update this privacy policy from time to time, so please check back periodically in case anything changes. Where appropriate, we may notify you of changes, for example, via email or push notification.

This privacy policy was last published on: [Insert date]

2Eat Ltd, Unit 4, 120 The Wicker, Sheffield, England, S3 8JD